At Sustainable Existence we want to make sure that we balance both customer experience and the environment. That is why we utilise a shipping model that we believe is beneficial to both the consumer in delivering low prices and the environment.
We order all of our products direct from the manufacturer. For this we try to ensure that plastic packaging is reduced or eliminated where possible. When plastic packaging is unavoidable or if it makes the cost unfeasible we endeavour to have that packaging reused or recycled.
Because we order directly from the manufacturer, especially for you, please allow 5 - 15 working days for delivery. In exceptional circumstances this might rise to 20 working days. If it exceeds this then we will offer a full refund and a discount of 10% for a future order.